Contact

Contact Us

We’re here to help! Whether you have questions about our cooling blankets, sizing advice, shipping, or returns, our team is happy to assist.

Customer Support

Email: arcticpaw@outlook.com

Response Time: We reply within 12–24 hours on weekdays.

Support Hours: Monday – Friday: 9:00 AM – 6:00 PM (EST)

Quick Answers

Shipping Most orders ship within 1–3 business days. Free shipping on all orders over $39.

Returns 30-Day Money Back Guarantee. If your pet doesn’t love it, return it for a full refund.

Wholesale Inquiries Email us at arcticpaw@outlook.com

Our Commitment At Arctic Paw, we truly care about your pet’s comfort. Your satisfaction is our priority, and we personally respond to every message.

Thank you for choosing Arctic Paw to keep your furry friends cool and happy. ❄️🐾